We strive to provide top-notch customer satisfaction and service

Privacy Policy for Advantage Ambulance, Inc.

Last Updated: September 24, 2025

At Advantage Ambulance, Inc. ‘Advantage’ we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website advantageambulancesd.com, use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

  1. Information We Collect

We may collect the following types of information:

  1. Personal Information
  • Contact Information: Name, email address, phone number, mailing address, or other details provided when you contact us, request services, or fill out forms on our website.
  • Health Information: If you are a patient or client, we may collect protected health information (PHI) such as medical history, emergency contact details, or insurance information, in compliance with applicable laws like the Health Insurance Portability and Accountability Act (HIPAA).
  • Payment Information: Credit card details, billing address, or other financial information necessary to process payments for services.

 

  1. Non-Personal Information
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, time spent on the site, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings.

 

  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, manage, and improve our EMS services, including emergency response and patient care.
  • To process payments and manage billing.
  • To communicate with you, including responding to inquiries, sending service updates, or providing emergency notifications.
  • To comply with legal obligations, such as HIPAA, GDPR, or other applicable regulations.
  • To analyze website usage and improve our website’s functionality and user experience.
  • To send promotional materials or newsletters, if you have opted in to receive them.

 

  1. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share information with trusted third-party vendors (e.g., payment processors, IT providers) who assist us in operating our website and services, provided they agree to protect your data.
  • For Legal Compliance: We may disclose information to comply with legal obligations, respond to government requests, or protect our rights, property, or safety.
  • In Emergencies: We may share health information as necessary to provide emergency medical services or coordinate care with healthcare providers, in compliance with applicable laws.
  • With Your Consent: We may share information with other parties if you provide explicit consent.

 

  1. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information from

  1. California Online Privacy Protection Act Compliance

Due to our value of protecting your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

  1. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.